diff --git a/.github/ISSUE_TEMPLATE/not-working.md b/.github/ISSUE_TEMPLATE/not-working.md
index a96088d..ccd26da 100644
--- a/.github/ISSUE_TEMPLATE/not-working.md
+++ b/.github/ISSUE_TEMPLATE/not-working.md
@@ -19,5 +19,11 @@ A clear and concise description of what you expected to happen.
 **Screenshots**
 If applicable, add screenshots to help explain your problem.
 
+**Debug info**
+If possible, include debug serial data.
+On Windows, use PuTTY, connect to the debug serial port (commonly COM3, but could vary)
+
+On Linux, use minicom (minicom -b 115200 -o -D /dev/ttyACM0, where ttyACM0 corresponds to your device)
+
 **Additional context**
 Add any other context about the problem here.